Frequently Asked Questions
Everything you need to know about your new favorite shoes.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. Once your shoes are on their way, you will receive a tracking number via email.
What is your return policy?
We accept returns on unworn shoes in their original packaging within 30 days of delivery. Please note that a restocking fee may apply to certain sale items.
How do I know which size to order?
Our shoes generally run true to size, but fit can vary by style. We recommend checking the 'Fit Notes' on each product page for specific sizing recommendations.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and local customs regulations.
How should I care for my leather shoes?
To keep your shoes looking their best, we recommend using a high-quality leather conditioner and avoiding prolonged exposure to direct water or extreme heat.
Can I change or cancel my order?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.